Purchasing Terms and Conditions

Terms for buying products on the Outer Limits Coatings Website

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Online Shop Purchase Terms & Conditions

Before placing your order, please read through all of our terms and conditions. Your placement of an order shows your acceptance of these terms and conditions. 

Before placing your order, please read through these Terms of Use for the Outer Limit Coatings Online Shop. By using this website and making a purchase, you agree to the terms of use ("Terms of Use") of the Outer Limit Coatings Online Shop as set out below.

The Terms of Use include the terms and conditions set out below, the Outer Limit Coatings Terms and Conditions, and the Outer Limit Coatings Privacy Policy. You are bound by these Terms of Use and should review them whenever you are using this website and making a purchase.

A capitalised word or phrase that is defined in the Outer Limit Coatings Terms and Conditions has the same meaning when used in these Terms of Use.

  1. Stock

We endeavour to ensure that only accurate and up to date information is placed online. In the event that incorrect information is included in the Outer Limit Coatings Online Shop, we will place a correction on the Outer Limit Coatings Online Shop content area.

Outer Limit Coatings attempts to include the complete range of products in the Outer Limit Coatings Online Shop, however omissions may occur. 

  1. Intellectual property

The materials displayed on this website, including all editorial materials, information, photographs, illustration, artwork and other graphic materials, and names, logos and trademarks, are the property of Outer Limit Coatings and are protected by copyright, trademark and other intellectual property laws. Any such content may not be displayed and printed for your personal and non-commercial and commercial use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the prior written consent of Outer Limit Coatings. Outer Limit Coatings does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the website or in the user interface of the website.

  1. Accuracy

Care has been taken to ensure that the products and descriptions of them on this site are accurate. We do not, however, promise or represent that it is accurate or free from errors or omissions and we reserve the right to make any necessary corrections. You should enquire with us directly to ensure the accuracy and currency of the material you seek to rely upon.

  1. Unacceptable orders

Outer Limit Coatings reserves the right to reject an order if, in its opinion (acting reasonably), the order is unacceptable.

  1. Disclaimer of warranties

To the maximum extent permitted by law (most importantly the Australian Consumer Law):

  1. Outer Limit Coatings disclaims all warranties with regard to the information and applications contained on the website and your use of the website;
    Outer Limit Coatings, its contractors, agents, or employees disclaim liability for any damages whatsoever (including special, indirect or consequential) arising out of or in connection with the use or performance of the website whether in contract, at common law or in equity, or on any other basis, except to the extent that the damage is directly caused by fraud or wilful misconduct by Outer Limit Coatings. 
  2. If Outer Limit Coatings becomes liable for any breach of any guarantee, condition or warranty, Outer Limit Coatings's liability for breach of any guarantee, condition or warranty shall be limited to at its option (and, provided it is fair and reasonable to do so), any one or more of the following:
    • In the case of goods: replacement of the goods or the supply of equivalent goods; repair of the goods; payment of the cost of replacing the goods or acquiring goods; or payment of the cost of having the goods repaired; and 
    • In the case of services: to either resupplying the services or payment of the cost of having the services supplied again. 
  1. Security information

At the time that you place your order and are asked to supply personal information you enter a secure environment. From that time, the link between your Web browser and the Outer Limit Coatings Online Shop may be protected using a security certificate. This will be indicated by the appearance of a padlock on your browser.

You should note that credit card numbers will not be stored on the web site and will never be made publicly available. All information concerning your order is encrypted and can only be viewed by members of the Outer Limit Coatings Online Shop team with authorised access to that information. As noted your credit card details are not visible to the members of the Outer Limit Coatings Online Shop team. 

  1. Stock availability

Outer Limit Coatings will endeavour to supply all items publicised in the Outer Limit Coatings Online Shop. Similarly, products will be removed from the Outer Limit Coatings Online Shop as soon as Outer Limit Coatings becomes aware that those items are unavailable. However, there may be unavoidable occasions when: 

  • All or part of your order cannot be fulfilled immediately, or 
  • All or part of your order cannot be fulfilled at all. 

Where part of an order cannot be fulfilled immediately, the part that can be supplied will be dispatched as soon as possible.

Where part of your order cannot be fulfilled at all you will be advised as soon as possible by email, telephone or fax as supplied by you or the person/s ordering. 

All offers with a limited sales period which are displayed in the Outer Limit Coatings Online Shop will have the withdrawal date clearly shown.

However, where a product which does not have a specified sales period becomes unavailable due to unexpected or high demand, and that item is ordered by you before Outer Limit Coatings has withdrawn that item from the Outer Limit Coatings Online Shop, Outer Limit Coatings will not be held responsible for inability to complete that order.  In this instance, you will be advised by email or telephone. 

  1. Changes to availability dates for special order items only

On rare occasions, there is an unavoidable need to change either an issue or withdrawal date. When this occurs, you will be advised either by email, by mail, or via the next Outer Limits Newsletter, depending upon which contact details you have provided via the Outer Limits Website. 

  1. Delivery standards

Outer Limit Coatings will endeavour to dispatch all orders within 1-2 working days of receiving the order and endeavour to deliver all orders within 3-7 business days from receipt of order.  Please note: 

  • Special Order Products will NOT be dispatched prior to the actual issue date.  
  • Personalised Products  may take up around 10 business days from the date of online purchase to arrive at the nominated delivery address.
  • Special Formula Products may take more than 10 business days from the date of online purchase to arrive at the nominated delivery address.
  • Items may be delivered to you individually and/or separately where they are fulfilled from different locations or directly from an Outer Limit Coatings supplier. 

The Outer Limit Coatings Terms and Conditions apply to the carriage of articles by any delivery service chosen.

  1. Incorrect details supplied

Please note that acceptance of your order implies that we will attempt to fulfil your order within the time specified in the Delivery Standards. The following situations are exceptions: 

  • If and when incorrect payment details, including credit card details, are supplied; 
  • Where correct credit card details are supplied but funds are not approved. 
  • Where fraudulent activity is suspected / identified
  • Where cleared funds through your nominated payment method have not been received 

In the event that you supply incorrect payment or delivery details, Outer Limit Coatings will take all reasonable steps to contact you using the personal details that you have provided. In the event that your supplied contact details are incorrect, however, Outer Limit Coatings will not be held responsible for not fulfilling your order, nor for being unable to advise you that this is the case. 

  1. Refund policy

All products sold by Outer Limit Coatings must be: 

  • fit for all intended purposes.
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